Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Awesome kitchen stuff (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://awesomekitchenstuff.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This is beautiful! Love it, thank you!
the rolling pin is very cute, the floral prints are well done. I can't wait to use it and show the photos in the review🥰
Roller made carefully, it seems that it will reflect the pattern on the dough well. Bought for PLN 15 by coins. Delivery is OK. 12 days. I recommend
The rolling pin received the quality very much like the very deep pattern. thank you very much. the delivery is very fast. success in business.
Arrived before the estimated date, it is beautiful!! I like that the engraving is delicate, well defined and has good depth. What I note is that it does not have some needles in two of the first steps, but I think it is not relevant to the result. I recommend your purchase and seller!
The quality is excellent, full as described and photo. I recommend it.
Very small
Works pretty good, but wish the design was deeper.
I am very HAPPY! TEN STARS*********** Very Beautiful and embossed deeply. It is not as large as a regular rolling pin and I was not expecting it to be. I read the measurements. I bought from this seller because of all the good feedback. Thank you!
Excellent roll that leaves some beautiful drawings in the dough to make cookies!
Duge Garna and yakizna. The goods are spoiled. Have already shattered the vectivo, walk the Duger Garno! Daughter
I loved it! Serves for Clay, the figure is marked quite well. Recommended 100%
little, but great
Very nice and fast delivery!! 📦🚚. So so happy!! Thank you!
Very good as picture
Love it!
The roller is great, deep patterns, I highly recommend :)
Added a load with a child for a gift. I got it. Order for three tizhni, I recommend it for the seller, I recommend it, if you respect it, please do not wear it at the vibori balyunka, because the priyshov called the wrong one, which they stole it
I am happy to love my kneading stick!!!! Today I try it
Same as in picture.
nice
I loved my purchase, it took a while to arrive, but it was worth it. Are beautiful! The only thing that made me just a little sad that the two came with the same design.
It's wooden. I have not yet tested on a dough to see if it really decorates, but I will test, I thought the decorated part of the roll was larger, but it is about 18cm. Overall the product looks good! Unfortunately I was taxed and even after I paid it took almost 60 days to receive my product, the Brazilian Customs is in no hurry to send the item to the buyer. The seller sent super fast, but the customs delayed the delivery a lot.
Nice quality. Arrived quickly.
Very beautiful the cookie roll. I loved it! The details of the flowers very beautiful and perfect. Great price and fast delivery.
The drawing is a can flattened, so the rounds are ovals😅It is narrower than expected, it is difficult to show in the photo
Goods of Shvidko for two years. I will describe that photo. Ale padded did not blow a good. Metal core of the all-world duplicate of the Ministry of Internal, buv zizgntiy on one ruchtsi. I was vivivnay. I am infected with the weds.😊❤️ I recommend the seller.
Small but I think it will be good for some cookies.
ok
Mold appears to be good, I haven't used it yet!
Very nice
Really fun to do.
perfect
Beautiful! Just as shown! Quick delivery thank you
Simply spectacular, better than expected and arrived ahead of time, I totally recommend this seller!!
It's beautiful! So what the description, well packed, I will test it immediately, thanks to the seller
High quality
I really like it, I didn't expect it to turn out so nice after it baked
Super fast shipping, arrived before the expected time. Wood product, quality. I have not tested yet, but it seems to work correctly
Overall, all the rolls are beautiful! Just that one came a little crooked.
Good quality, rotates freely.
Beautiful have already ordered more times beautiful Thanks also for the fast shipping top
Arrived in 9 days .... Very very nice and robust. ..Lto finished in detail and well done Highly recommended
I haven’t used yet but quality is good and cute
Lovely
Thank you
The roll is beautiful. Very perfect. The flowers well made. I loved
Very cute, the laser engraving is perfect but the roll is small, not standard size
Special
Very nice!
Total 35 cm but for with drawing 16 cm .. Need to prove
lovely, nice size. arrived earlier than expected :)
Small (printable very narrow) yet beautiful product
The roll arrived early. Wood is of very good quality
Very good. I hope it works in the dough. Well finished. A little small, but okay.
Really beautiful!
looks like a nice pattern. hesitant to use on food due to large crackbin wood. could be used on clay or stuff like that.
The pattern is beautiful and the depth of the embossing is not very deep. But it works well in cookies. And delivery took 10 days. Thank you for the very fast delivery!