Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Awesome kitchen stuff (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://awesomekitchenstuff.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Everything is fine
Ganz ok
Everything's fine
Excellent labels for banks. Fast delivery.
Correct item. It contains stickers and a mark. It can be deleted
very convenient, what I expected
Very good plus the pen could be a little stronger it looks kind of watery and comes out easy it could be permanent passing the finger out even after dry
cool
Super good
Everything perfect thank you
Everything as advertised. The labels and the marker
They are good, they look nice and very easy to use and erase. It comes with a white marker to write on the stickers.
The pencil is of very good quality and clearly states about the black label. I loved this purchase. I think I will buy again
Arrived quickly, very high quality stickers
Good stickers, I’ve already tried it on spacer cans, it sticks well) the marker also writes well. I saw that it was supposedly washing quickly, but I try to take it carefully so as not to fasten the sticker. Let's see further)
Same as the photo
They are small, ideal for labeling jars, I recommend using an acrylic pen.
Beautiful
Only the stickers arrived. I understood that there should be another handle for them. But she is not there. Now we need to think about what to write on these stickers. Or order this pen separately.
Arrived great, I liked and recommend
labels ok. The brand can be washed very easily even after drying.
Good
It's making things easier
Very small
. The pen has been deleted
good luck, good luck!
According to the advertisement. nice product, delivered with its crazy pen. works well. good quality price ratio, I recommend.
I have not yet tried the product but it looks good quality
The marker of the dirty egg, hanging, ale through the day all the same erased, not waterproof
Excellent marker, better than others i have brought
Super patent!
Good product, but the ink on the marker is quickly worn.
liked,comfortable,the size is as stated
Perfect for marking things and also comes with a fine tip marker.
Cool thing, I've wanted it for a long time! The surface is matte, the marker writes well, the sticker itself is strong and sticks well. 🥰 🥰 🥰 🥰
super good
Fast Delivery
Looks fine, happy with purchase.
Great, well packaged protected, the pencil works well, the island is what I was looking for! fast delivery!
very happy
good quality stickers and the included pen writes perfectly. recommended.
Okay
Super cute labels. Very practical. Thank you for prompt delivery.
hehe
Stickers arrived, and they seem ok. But it was supposed to come with a pen gift (other reviews showed a pen)
very comfortable thing for the home
Good quality. Recommend
not yet used but pretty and correct dimensions. Article well packaged
Okay
It is a pleasure to trade with this seller. Our purchases are handled quickly, friendly and with good care. Thank you for the nice and pleasant transaction. We will looking for your store again next time in future. Greetings from belgium.
Very good
120 high-quality adhesive labels. received well packaged for a perfect reception. Provided with a white chalk pen.
Good option BUT the white ink runs.
Very convenient to label the tarros.
Product as described
normal
It looks good, it's what is offered. Now we will see how long they last and how the adhesion is. I recommend
Very good
Thanks for the item. Good!