Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Awesome kitchen stuff (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://awesomekitchenstuff.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Excellent knives, beautiful, in the hand pleasantly lie, not light and very sharp, look at the photo easily and just cut!!!!!!
Super ni siquiera esperaba que tan rápido y satisfecho con el cuchillo como un elefante)
Knives are good and sharp. How they keep the sharpening we'll see with time. On one cracked cover. They promised two days earlier, then undone with an apology. Before Kursk for a week
Delivered in only 3 days. Nice knives that cut well.
I just received the product really the knives are very beautiful they do not come fully sharp, but I did the paper test and it cuts without efforts I believe that with proper sharpening they get a real razor.
I just received, everything as described
Very fast. Solid and sharp.
The knife is very good already tested, now I will buy a smaller one
+++ I recommend
muy buenos cuchillos
Knives are great! I really liked them! Each knife in a separate case and package. Knives are weary, pleasantly lie in the hand, the weight of 8 knives is almost 3 kg. Delivery from Russia to Kaliningrad 3 days sdek! Recommend! Thank u!
Received but I haven't tried yet but it looks good
I am writing this review after using nearly one month . I am so satisfied with product. The smell are not sticking on the knife. It's really sharp and easy to cut vegetables and meat. I ordered the set. It's so elegant and satisfy you
muy bonitoe y muy prácticos buen corte
Very fast shipping and delivery. Knives bought on Saturday delivery on Tuesday. Packed and secured for transport. Good quality. I heartily recommend both the store and the goods. Thank you very much.
Envío y entrega muy rápidos. Cuchillos comprados el sábado entrega el martes. Embalado y asegurado para el transporte. Buena calidad Recomiendo de todo corazón tanto al vendedor como a los productos. Muchas gracias.
Excellent knife and looks very nice. Mother said she was too sharp, took a knife to her kitchen.
Cuchillos de muy buena calidad muy contento con el resultado envió rápido un 10 al vendedor
Price optimistically shows a compromise to quality. Time will tell how much they are worth. No shortcomings or finish. Steel as in all kitchen low carbon much chromium. So the average lowest shelf. A good Chinese knife is an expense of $50. But still gives the Max for the execution not for steel.
Great products!! 100% recommend. Super sharp, good looking and extremely durable. I ordered many times from this Seller for my restaurant, delivery is always on time
¡Grandes productos! 100% recomendar. Super sharp, buen aspecto y extremadamente durable. Pedí muchas veces a este vendedor para mi restaurante, siempre es la entrega a tiempo
Great products!! 100% recommend. Best quality, great looking, super sharp, super durable. I ordered from this Seller many times for my restaurant, delivery is always on time
Nota del vendedor 10, entrega rápida, cuchillos de gran calidad, lo recomiendo con seguridad.
Los productos son increíbles, cortan el papel muy fácilmente, aún no he probado la resistencia al agua o qué, pero la calidad de la hoja es superior, los cuchillos son pesados, la hoja brilla, nada que decir. Para ver con el clima muy bien embalado
Great knives, delivered very quickly
These knives are beautiful. Every part of this buy was perfect. I will be buying from this store again
En general-decidió actualizar los cuchillos. ¡Eligió durante mucho tiempo, tropezó con esta tienda, leer los comentarios-las críticas no son malas! Ordenó 5 cuchillos. Vino en veinticinco días. Comenzó a operar a la vez y sólo los utilizó durante dos semanas. Después de lo cual con mucho gusto pedí 3 cuchillos más. Esta vez fue más rápido. El envío es gratuito, pero la empresa de mensajería enviará. Por cierto, el vendedor fue muy amable y paciente, ya que estaba "sacando el cerebro". En General, estoy muy satisfecho con los cuchillos, para uso doméstico son muy buenos. Tienen casos-para el almacenamiento y el transporte. Agudo-todavía no reglas, no afilado. ¡Molesto una cosa que el vendedor no tenía una barra magnética o cualquier sostenedor del cuchillo (tuve que pedir de otro), pero, definitivamente recomiendo este producto de este vendedor!
Lo que más me gustó fue el respeto al tiempo de entrega.
The 10 knives had arrived after 3 days, very fast delivery. The knives are sharp and are of a good quality. I can only recommend this product and the store.
I liked it very much is a good quality product
Very robust and beautiful product
Excellent product and equal to the ad
Comes in a weeklong gorgeous knife I recommend
These knives match my expectations. On the other hand, the plastic blade protections are broken and the tip of the knives exceeds the end. Fortunately, these are not damaged. A more reinforced packaging might avoid this kind of thing...
gracias por el envío tan rápido, muy serios, vuelvo a recuperar la confianza en ustedes, mil gracias de nuevo, pregunto hay algún afilador para estos cuchillos, por favor si lo hay muéstramelos para comprarlo. gracias.
Han llegado en 3 días como promete el anuncio. El motivo simulando Damasco echo con láser es bonito. Ya están probados con ajos, cebolla y tomate y cortan muy bien
Very fast and nice product thx
Knives are excellent, sharp, cut and meat and vegetables and bread with cheers without tension. I will order more, 2 knives for 682 rubles is generally a class.
Very top, good quality and delivery below time.
Precio adecuado a la calidad del producto. Cuchillos se ven bien. Una nitidez satisfactoria, pero para las condiciones domésticas. Mis cuchillos ordenados tienen un brillo mate. Ambas copias. Tal vez están mal o incorrectamente lijados. Envío rápido y lo recomiendo por el precio
Just like the photo. It just doesn't come softened
I received my very fast order came in some day. Very well packaged well protected thank you to the store.
En dos días ya lo e recibido son muy prácticos y de buena calidad lo recomiendo gracias
Hermosos cuchillos. Aún no probado. ¡Definitivamente recomendado! En un paquete seguro.
Parecen buenos. Pero estan poco afilados.
The handle feels weight in the hand, the blade itself is quite light. Balanced, perfect for long work. Sharpened from the factory,-office and newspaper paper as well as check tape cuts into weight. A couple of times I stuck in a bamboo board for 3-4mm, the spout did not bend.
For what you're paying for this is an awesome deal.
Took about 1 month and half to arrive, though it took a little, the knives are awesome, surprised with the quality, are very heavy, you can see that are an excellent material, came very sharp and with a protection to not have damage to the product, Highly recommend, it was super worth investing in these knives, leave here my thanks to the store!
me ha llegado bien solo me queda probarlos pero son bonitos
Encantados es muy buen cuchillo pero que muy bueno. Una oferta estupenda.
Muy Buenos cuchillos Larga Estancia aguda y sin embargo esta mirada Recomiendo encarecidamente al vendedor porque el servicio y la próxima compra de cuchillos también estarán con él
They seem to be good. The Chrome is a lie, it is an engraving. They cut Well the thing is to see how long they last Sharp
parecen ser buenos. el cromado es de mentira, es un grabado. cortan bien la cosa es ver cuanto duran afilados
Gran vendedor y gran calidad
Excellent knives, I recommend the store. Perhaps still I will order
de momento todo perfecto
The knives look good, they're sharp but it's stainless steel with an engraved structure of Damascus steel.
the nice one. Sharp and real chef knife
Los cuchillos son hermosos y parecen ser de gran calidad son muy afilados, corté tomates con el cuchillo mediano apenas me fui y ya corté sin hacer fuerza recomiendo
Looks just like the picture! Haven’t got to test them out yet . But I’m sure I’ll love them after a good sharpen .
A quality knife in appearance. The hard blade under finger pressure does not bend. In the hand lies comfortably. I coped with slicing an apple.
Ultra fast delivery.5 days from China? chui a septic can. But thank you.
Articulo recibido. El afilado es bueno, el acero es excelente. Ordenó el 5 de enero, llegó el 27 de febrero. Pero me alegro de eso también. Pedí en otra tienda: lo enviaron dos veces, y las dos veces la aduana no lo liberó. Gracias al vendedor.
contento con la compra, bien embalado y el envío muy rápido, llegó antes de tiempo. buen vendedor.
Looks great , cut very well . Comes with protection (a bit damaged during transport) . Still have my doubts concerning the strength of it but will have to wait and see . Other than that beautifull tools doing the job.
Absolutely lovely. Great quality, good packaging, decently fast shipping.
Perfecto!. Muy rapido. La calidad es buena. Gracias.
Hermosos cuchillos muy afilado supeeer Envío Expreso gracias y recomiendo encarecidamente este vendedor
todo es genial
El vendedor lo envió rápidamente, el paquete llegó rápidamente, todo está bien empaquetado, afilado y se ve bien. Sólo un tope por tu dinero.
recibido muy rápido, de momento corta bien, buen agarre
These are beautiful fantastic sharp knives!! I love love love them! The Damascus texture is a little less pronounced in regular light, but still super beautiful.
Had to sharpen it in the first 15 minutes of using it, otherwise pretty good knife for its price.
Muy buen cuchillo, tiene un buen filo y vino según la descripción. Es El segundo cuchillo que compro
The knife is good, only the person who collected the product did not insert the knife into the case correctly. And the case broke. It was necessary to turn the blade in the other direction.
El cuchillo es bueno, solo la persona que recogió el producto no insertó el cuchillo en el estuche correctamente. Y el caso se rompió. Era necesario girar la hoja en la otra dirección.
Only have the knife for 2 days but nothing wrong with it. No defects, sharp on arrival, just works as advertised...
Good knives, felt weight, sharpening factory normal. We came very quickly.
Beautiful. Good quality Parace. I recommend
Cool it cuts great how can we see in the photos if we see it even makes a reflection like a mirror I recommend them that's where they like knives
Good knives, I already took one set, I liked it. I took it as a gift to my parents, the sharpening is good, the metal is ringing, everything is whole. Delivery sback.
El caso se rompió debido al impacto entre entregas, pero sería genial si pudieras prestar más atención a la prevención de choque.
Fast delivery and everything is ideal, are also sharp
calidad precio, bastante buena, corta hasta el aire
¡Simplemente impresionante cuchillo, no puedo dejar de compartir mi emoción con usted! En primer lugar, su aspecto es impresionante, con detalles en la hoja que la hacen irresistiblemente atractiva. Además, el agarre del cable es simplemente increíble, proporcionando una comodidad excepcional durante el manejo. Y la cuchilla, extremadamente afilada, comparable a la precisión de una cuchilla de afeitar, haciendo de cualquier tarea culinaria un verdadero placer. Sin mencionar el protector incluido, que garantiza la seguridad de la punta de la cuchilla. Vale la pena señalar que aunque tardó un tiempo en llegar, el embalaje estaba en perfecto estado, lo que demuestra el compromiso de la empresa con la excelencia. En resumen, tal cuchillo es la combinación perfecta de belleza, funcionalidad y calidad. ¡Estoy seguro de que ustedes no se decepcionaron!
Relacion calidad-precio brutal. Lo recibi en un dia. Vendedor muy amable. Un 10.
Very sharp knife, fast delivery., thank you
Perfecto
ha llegado rapido
excellent, very sharp
The delivery is fast. it is necessary to use the knife. looks cool.