Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Awesome kitchen stuff (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://awesomekitchenstuff.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Surprisingly strong magnet. Stylish design. Well sealed without piercing. Accurate description, fast delivery. Preporchvam!
Not good, the magnet holds it.
Item is great quality for the price. Excellent item i would recommend.
everything is fine
Nice magnet.
Super Product
Very good purchase
Delivered quickly to Germany. Beautiful and functional. Simply attached with adhesive strips without drilling.
Works well. Used screws supplied to fix to tiles. Also has 2 hanging hooks for lighter objects. Very handy and practical. Well priced,.
For now, it seems to have held up well and is durable.
Item as described, prompt shipping, good product.
good
I really liked the knife holder! It holds well, nothing falls. Size 30 cm is just right, fits many knives. I just attached it with adhesive tape. I recommend!
Excellent service, fast delivery, quality product, conscientious seller!
Perfect, it works perfectly, taken care of the adhesive strip, because if you don't place it correctly on the first try, there is no possibility of correction.
Super. 👍
Very good high quality product and even got screw's and everything the dubble sided tape. The product is good quality
+
Excellent heavy knives holder
Now I have the knives at hand, and these do not dull as often as they used to when stored in a drawer.
Product as advertised. It arrived within the established timeframe. It came very well packaged. With the appropriate dimensions.
Good item
Very satisfied with the magnet, matches the description, size also arrived quickly, did not communicate with the seller, recommend the store.
Good product, strong magnet, recommend buying, arrived quickly and in good packaging to protect the product
Very solid and well packaged. Shipped and arrived within a few days. Well manufactured, strong magnets. Just forget about the two hooks that come with it. They not practical and don't look nice.
Let's see if it lasts after 25 hours of application. The magnetic force is sufficient to hold the knives. So far everything is fine. Thank you.
Very good item, fast shipping, thank you.
As per
Easy to install, however, it will leave scratches on knives. I suggest wraping it in a cloth or using it on knives you don't care about cosmetically.
perfectly holds the knives, the magnet is strong, the only disadvantage to be well rubed so that the trace from the water is not visible
Although it came poorly packaged, it had everything. And it works as expected.
Do the jobs well, very sticky backs. 5/5
Received early and in perfect condition, I will install it and share photos of how it turned out.
Hold several heavy knives
It looks like a steel bar, it has a double-sided sticker but with the weight of the knives placed it doesn't hold much, luckily it has a system for the wuale I can hang through the screws. I had to make 2 holes with the drill and then hang it, so it has a great hold and doesn't fall off. the magnet has excellent holding, the knives do not slip and you can remove them easily without having to force. 5-6 fit depending on the size of the knife. very convenient as I kept them inside the drawer and every time I had to revive to look for them with the risk of cutting me off. aesthetically with the knives looking like this doesn't give a nice impression, I put them a little defilled so they can't be seen in the kitchen but I have to say it's very comfortable. there are other types of wooden or different ones but I don't care much, I prefer the substance and they cost less,the ones that look like wood are great for their design l, I was about to buy it but then I improved this which is more than good, utis
Fast shipping. In my case, I have used the adhesive to prevent a wall hole. It has turned out quite well. After 24 hours, I have already worn the knives. Wishing you to endure! !
Ok super
Not bad
Sticks good
there are scratches and one corner is thrown through asphalt, but in general it is not critical
Excellent
The product arrived even earlier than expected and in perfect condition as requested.
Its ok
For now, we hope the material doesn't come off.
Very satisfied
Magnificent product, it fulfills its purpose. Suggestion: It will always be better to use screws rather than adhesive.
Good quality. Good strong magnet.
Good product. Not yet installed.
Really strong magnet. It comes with 2 options to install, screws and sticker. Because of the tiles, i used the sticker. It holds really well, even after several days, there's no sign of it getting loose. Very satisfied with the product.
Ok
Good product!
Arrived fast, just as described. Thanks!
Item arrived quickly and in good condition.
Excellent product, works as expected. Good value for money and fast delivery. Highly recommended! Very good
Holder Super! All trims. Crushed yakysno.
Need a stronger magnet
Great
This is a high quality product. Nice design and super fast delivery to norway. Thank you seller. Warning, the included paper template for making holes in the wall is wrong. The spacing of the holes in the template is different than the one in the handle.
Delivery is fast