Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesnโt include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you havenโt received tracking info within 5 days, please contact us.
My tracking says โno information available at the momentโ.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us withinย 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product youโve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Awesome kitchen stuff (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://awesomekitchenstuff.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message onย Contact Usย page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It's a little thin, but it's as good as that price.
Good product for good price
Delivery in two days! It is frozen, and it is convenient for refrigerating. It is durable and reusable and I am very satisfied with this price.
Strong and heavy-duty,
I didn't count the number, right? First of all, if you keep the vegetables, they keep them fresh. I think there's less hope, so I got 10 2000 won. I ordered a big one. The quality is good, the air is well blocked and the material looks good. The price is reasonable and I am satisfied.
exactly as like the description.
It shouldn't be too small, so I made it a medium size, but it's a little!! It doesn't matter how much, so I just need to go in, so I'm only Cozia!
I really liked the bag is very thick great for storage
They came super fast, they look good quality. Meets the characteristics.
I was surprised because the size was bigger than I thought. But I think it's better to be big. I can put it in. I think I'll use it for a long time. I think I should use it once. The touch is soft and whether the microwave is available I don't know.
The shipment was very fast and the delivery would also have been very fast, too bad I did not receive the product. The J & T Express parcel was stolen. I know it's not the seller's fault. Seller made the refund. Thank you very much.
Fast shipping products are satisfied with the price. Thank you very much for your satisfaction.
love these. worth getting.
Ideal size for 2 servings (not very large) are ideal for freezing and also serve for liquids
Iโm so happy with the purchase! Amazing quality, fast delivery, leakproof. Iโll definitely order more of these. Recommend!!
Not silicone, but good for refrigeration
All right.
Product of excellent quality
Often used to store but also to freeze food! I am very happy with the product. Thank you very much๐
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It's smaller than you think! Measure the size according to your use. The product itself is cheap and good. I bought a little lotion and lip balm.
Great quality. I highly recommend.
Excellent product and arrived as photo shows. The quality very good
Arrived on schedule. The product is fully consistent with the seler's description. Super.
Good
Product of excellent quality and avant-garde design at A super price.
As per the description
All very well
All good
Very good material, resistant and super practical, arrived in good condition.
Very good quality
Love the texture! Definitely more reusable than ziplock bags.
They are good size and look good quality
Very useful in the kitchen to store food or to store your mobile on the beach without sands or splashes.
Perfect thanks!
these are very good items. this was my second order as I was satisfied with my initial purchase
Ordered and received within 10 days. These are a repeat double order as we found the bags really useful we now want to gift them to others.
Definitely of very good quality and I will think about buying bigger ones.
Very good quality product, I highly recommend them, they work very well for storing food and they are easy to wash
It smells essential to wash before first use. It's big size.
Simply Wonderful! I have already frozen food, I have already done the water test and Veda super well
Of very good quality, I will buy again, as is the description
The size is suitable and easy to keep
Garno crushed. Came the same as shvidko. The won will be gentle. They didn't try it anymore. Brethren Bros trichs 21.8x18 is not enough to finish
Exactly as described, I haven't used them yet but they look sturdy.
as described
PERFECT! Hygienic, soft, easy to clean. lAlso suitable for sandwiches on the go. Therefore, I will reorder it.
They arrived days before what was promised very functional and excellent quality recommends them
Good quality, can be reused many times.
The quality looks pretty good, it's 10 and the size is pretty good, it has a strange smell like glue. I did a test by putting water on it and it doesn't spill. The price is excellent. I totally recommend them
Loved, great size for freezing fruit๐๐๐
I knew it wasn't a silicone bag and I bought it. I am afraid that it is a thick and durable reusable zipper bag. It was a waste to use and throw away a zipper bag, but this product can be reused by washing it dry. It's BPA free, so it's okay to sterilize it in boiling water about 100 degrees. It is a good product for the price. The delivery was also fast.
Arrived earlier than promised is very good quality I have already bought several times
Smaller than anticipated but still very good
Very good size, very stable and very good quality and very fast delivery thanks
Perfect
The products are of good quality and arrived in the agreed time, recommended. I'll use them for my green juices.
Perfect size. I like them, i have a smaller size as well.